FAQ | UnifourNatrlPetFoods

What is Order Week and Delivery Day?

Click HERE to learn more.
How much should I feed my pet?

Type "raw food calculator for pets" into your search engine and you will have many options to choose from.
Where are you located?

We are located in Hickory, NC in the Mountain View community. Please contact us for our address. Our store is located in our home, and you must set up an appointment to pick up products. We also deliver on the first Tuesday of every month. For more details, visit our "Delivery and Pickup" page.
Which payment methods do you accept?

Cash (exact please, as we do not keep change on hand), personal check, money order, credit or debit cards, PayPal, Apple Pay, and Google Pay. There is a 5% discount for paying with cash, check, or money order, but to receive the discount you must enter code CASH in the promo code box at checkout. You may not pay online and use the cash discount.
Do you have...?

If it's not on this website we do not carry it. Please feel free to email us with product suggestions.
What is your return policy?

We want you to be happy with your products! If you or your pet does not like one of our products you may exchange it for something else. Products must be unopened and frozen products must still be frozen.
How many pounds are in a case?

All Blue Ridge Beef cases contain 30 pounds. Chicken neck cases contain 40 pounds.
How many BRB chubs/tubes/sleeves are in a case?

Blue Ridge Beef cases come in 2 pound cases and sometimes 5 pound cases. There are 15 chubs in a 2# case. There are 6 chubs in a 5# case.
When should I stop feeding Puppy Mix or Kitten Mix?

You can continue feeding Puppy Mix or Kitten Mix to adult pets. The nutrients in these mixes benefit both puppies and adult pets. The mix is ground twice to make it easier for puppies and kittens to eat.