BECAUSE WE CARE
POLICIES AT UNIFOUR NATURAL PET FOODS
We founded Unifour Natural Pet Foods with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
---Our store is open by appointment only.
---We are not available on weekends.
---At this time we do not ship frozen/raw products, they are pick up only.
---In person exchanges or refunds only. If you are unable to exchange in person ALL SALES are FINAL.
---Product(s) must be in original packaging and unopened in order to exchange.
---We do not carry a lot of inventory. In order to be guaranteed product you must let us know what you need during order week (MORE INFORMATION)
---If you are not happy with a product you have purchased from us we want to know and will be happy to discuss how we can help.
---IN PERSON We will exchange any unopened products for something else. (Frozen products must still be frozen)